272
Messages a week on average
About us
Livyo was born in a management company,
Livyo was born in a management company,
not in a lab.
It was born inside a management company with more than 30 apartments, so that we could stop living glued to our phones 24 hours a day. We are our own first client.
First in a closed circuit.
Then, on its own.
Livyo was not switched on all at once. Before replying to anyone on its own it read thousands of real messages: the context of each apartment and the complete conversations of hundreds of guests, with our corrections on top.
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June 2026 · Closed circuit Livyo started by replying in private, fed by thousands of real conversations with guests and by our corrections. We validated every reply.
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August 2026 · Ready to launch Within two months it no longer needed us behind it: clear rules on what to resolve and what to hand to a person. That is how it made its debut, replying on its own to the management company's guests.
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Today · In production It keeps learning from every correction. Every conversation improves the next one.
What we measure
every week.
87 %
Guest messages answered without you235 of 272 messages.
1 to 3 min
Response timeOn purpose: Livyo waits a moment to read the whole message before replying, as a person would.
The 13 % handed to you
50 %Operations
An appliance that breaks down, an issue in the apartment, something that needs to be checked in person.
50 %Albert
Requests to extend nights or add guests. Livyo spots the opportunity and passes it on so that a person can close it.
Before Livyo, a message at 00:30 got no reply until 9:00. Often the guest had already booked somewhere else.
Want to see it
with conversations like yours?
We show you how Livyo replies to the cases you actually get, not with a generic demo.